ph375 Privacy Policy

1. Introduction and Scope

ph375 ("we," "us," "our," "the Platform") is committed to protecting the privacy and personal data of all players who access the ph375 platform at ph375.app. This Privacy Policy applies to all personal data collected from individuals who register an account, use any service, access any content, or otherwise interact with the ph375 platform.

This policy is intended to inform you — clearly and plainly — about what personal data ph375 collects, why we collect it, how we use it, who we may share it with, and what rights you have over your own data. We have drafted this document to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the directives of the National Privacy Commission (NPC) of the Philippines.

By creating an account or using any part of the ph375 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this policy, you should not use the ph375 platform.

2. Data Controller Information

ph375 acts as the Data Controller in respect of all personal data collected through the ph375.app platform. As Data Controller, ph375 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data protection legislation.

For all data privacy matters, you may contact the ph375 Data Privacy Officer (DPO) via the contact details provided in Section 14 of this policy. We will respond to all privacy-related inquiries within fifteen (15) business days of receipt.

3. Personal Data We Collect

3.1 Identity and Contact Data

When you register a ph375 account or complete the KYC (Know Your Customer) verification process, we collect:

• Full legal name as it appears on your government-issued identification
• Date of birth (to verify that you are at least 21 years of age)
• Gender
• Residential address in the Philippines
• Active Philippine mobile number
• Email address
• Government-issued identification document type and number (e.g., PhilSys, SSS, GSIS, Passport, Driver's License)

3.2 Financial Data

To process deposits and withdrawals, ph375 may collect and retain records of:

• GCash account number or registered mobile number linked to your e-wallet
• Maya, GrabPay, or other e-wallet account identifiers as applicable
• Bank account details (account name, account number, bank name) where applicable for bank transfer transactions via BPI, BDO, Metrobank, or other Philippine banks
• Transaction amounts, dates, and reference numbers
• Source of funds documentation where required for AML compliance

3.3 Technical and Usage Data

When you access the ph375 platform, we automatically collect certain technical information including:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Session start and end timestamps
• Pages visited, games played, and features accessed
• Betting history, game history, and wagering data
• Login timestamps and device identifiers

3.4 Communications Data

If you contact ph375 customer support, we retain records of those communications including live chat transcripts, support ticket content, and any attachments you submit. This data is retained for quality assurance, training, and dispute resolution purposes.

4. How We Collect Your Data

ph375 collects personal data through the following means:

• Direct submission: Data you provide when registering, completing KYC, making a deposit, requesting a withdrawal, or contacting support.
• Automated technical collection: Data collected automatically through cookies, log files, and similar tracking technologies when you use the platform.
• Payment providers: Transaction confirmation data shared by GCash, Maya, BPI, BDO, and other payment processors when a payment is processed.
• Identity verification services: Data obtained from third-party KYC and identity verification providers during the account verification process.
• Public sources: In limited circumstances and where permitted by law, ph375 may verify information against publicly available Philippine government databases.

5. Legal Basis for Processing

ph375 processes your personal data on the following lawful bases as recognized under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our obligations under the player account agreement, including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable laws, including AML regulations, PAGCOR reporting obligations, and tax requirements.
• Legitimate interests: Processing necessary for the prevention of fraud, security monitoring, platform optimization, and responsible gaming enforcement, where such interests are not overridden by your fundamental rights.
• Consent: Processing for marketing communications and non-essential cookies, where we have obtained your express, informed consent. You may withdraw this consent at any time.

6. How We Use Your Personal Data

ph375 uses the personal data we collect for the following purposes:

• Creating and managing your ph375 player account
• Verifying your identity and confirming you meet the 21+ age requirement
• Processing deposits and withdrawals via GCash, Maya, and other Philippine payment channels
• Detecting and preventing fraud, money laundering, and other prohibited conduct
• Providing and improving customer support services
• Monitoring for responsible gaming concerns and enforcing deposit or loss limits
• Sending transactional communications (e.g., deposit confirmations, withdrawal updates, security alerts)
• Sending promotional communications where you have consented to receive them
• Complying with legal and regulatory obligations applicable to Philippine online gaming operations
• Analysing platform usage to improve game offerings, user experience, and performance

7. Sharing Your Personal Data

ph375 does not sell, trade, or rent your personal data to any third party. We may share your data only in the following circumstances and only to the extent necessary:

• Payment processors: GCash, Maya, GrabPay, BPI, BDO, and other Philippine payment service providers, solely for the purpose of processing financial transactions on your behalf.
• Identity verification providers: Third-party KYC service providers engaged to perform identity verification and document authentication during the account registration and verification process.
• Game providers: Licensed game studios (e.g., Pragmatic Play, Evolution Gaming) may receive limited session data necessary to deliver game content within the ph375 platform.
• Regulatory authorities: Philippine regulatory bodies including PAGCOR and the National Privacy Commission, where disclosure is required by law or regulation.
• Law enforcement: Courts, law enforcement agencies, or other competent authorities in the Philippines, where disclosure is required by a valid legal process.
• Professional advisors: Legal, accounting, or auditing professionals engaged by ph375, subject to confidentiality obligations.

All third parties with whom ph375 shares personal data are required to handle such data in compliance with applicable data protection laws and are not permitted to use it for any purpose beyond the specific service they provide to ph375.

8. Cookies and Tracking Technologies

The ph375 platform uses cookies and similar tracking technologies to operate core platform functions, remember your session and preferences, and — where consent has been provided — to analyse usage patterns and deliver relevant content.

8.1 Essential Cookies

These cookies are strictly necessary for the ph375 platform to function. They enable features such as session management, login authentication, and security verification. These cookies cannot be disabled without rendering the platform unusable.

8.2 Analytics Cookies

With your consent, ph375 uses analytics cookies to understand how players interact with the platform — which games are most popular, how long sessions last, and which features are used most frequently. This data is used in aggregate form to improve the platform and is not used to identify individual players.

8.3 Managing Cookies

You may manage your cookie preferences through your browser settings at any time. Disabling non-essential cookies will not affect your ability to use the core ph375 platform features, but may affect certain personalization functions.

9. Data Retention

ph375 retains personal data for as long as is necessary to fulfill the purposes for which it was collected, subject to the following retention guidelines:

• Active account data: Retained for the full duration of your account's active status, plus a minimum of five (5) years following account closure, as required by Philippine AML and gaming regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• KYC documentation: Retained for five (5) years following account closure or as otherwise required by applicable law.
• Support communications: Retained for two (2) years from the date of the communication, unless the subject matter is the subject of ongoing proceedings.
• Marketing consent records: Retained for the duration of your consent and for three (3) years following withdrawal of consent.

Upon expiry of the applicable retention period, ph375 will securely delete or anonymize your personal data in accordance with our data disposal procedures.

10. Data Security

ph375 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the ph375 platform
• Encryption of sensitive data fields at rest within our database systems
• Two-factor authentication (2FA) available for all player accounts
• IP anomaly detection and automated alerts for unusual login behavior
• Role-based access controls limiting internal access to personal data to authorized personnel only
• Regular security assessments and penetration testing of platform infrastructure
• Documented incident response procedures for data breaches, including NPC notification obligations

Notwithstanding the above, no internet-based system is completely secure. ph375 cannot guarantee the absolute security of data transmitted over the internet, and you acknowledge this inherent risk by using the platform.

11. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, registered players of ph375 have the following rights in respect of their personal data:

• Right to be Informed: The right to receive clear and plain information about how your personal data is processed — which this Privacy Policy is intended to fulfill.
• Right of Access: The right to request a copy of the personal data ph375 holds about you and information about how it is being processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data held by ph375.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to overriding legal retention requirements.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact the ph375 Data Privacy Officer using the contact details in Section 14. ph375 will respond to verified data subject requests within fifteen (15) business days.

12. Children and Minors

The ph375 platform is strictly intended for individuals who are twenty-one (21) years of age or older. 21+ Only ph375 does not knowingly collect personal data from persons under the age of 21. Registration by underage individuals is prohibited and constitutes a breach of our Terms & Conditions.

If ph375 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete such data and close the associated account. If you believe that an underage individual has registered on the ph375 platform, please notify us immediately at the contact details in Section 14.

13. Changes to This Privacy Policy

ph375 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. When material changes are made, the "Last Updated" date at the top of this policy will be revised accordingly.

Where practicable, ph375 will notify registered players of significant changes to this policy via a platform notification or email to your registered address. We encourage you to review this policy periodically. Your continued use of the ph375 platform following the effective date of any amended Privacy Policy constitutes your acknowledgment of and agreement to the updated terms.

14. Contact and Data Privacy Inquiries

For all questions, requests, or complaints regarding this Privacy Policy or ph375's handling of your personal data, please contact the ph375 Data Privacy Officer:

You also have the right to lodge a data privacy complaint with the National Privacy Commission of the Philippines at privacy.gov.ph (please visit the NPC website directly — ph375 does not maintain any affiliation with or liability for external government portals).